Mission & Philosophy
Business Benefits’ mission is to provide our clients with cost effective, high quality and comprehensive employee benefit plans and HR services. We work hard to build and maintain long-lasting relationships with our customers, and we are committed to helping businesses with the complexities of health care and HR regulations. Our business model emphasizes quality of service and relationships, not revenue per customer.
Matt Hollister became an independent broker in 1999, having left John Hancock Mutual Life Insurance Company where he was responsible for sales and client management for John Hancock’s New England sales office. As an independent broker, Matt Hollister worked for Special Risk of New England (SRNE), in Danvers, MA. Matt left SRNE in October, 2000 to start Business Benefits, Inc., a full benefit administration provider.
Shortly after the formation of Business Benefits, Inc., Matt changed the name to Hollister Insurance Brokerage, Inc. in order to incorporate brokerage services with benefits administration. Hollister Insurance added to its business by acquiring the brokerage business SRNE in 2008 and J.F. Conlon and Associates in 2015. More recently, in 2018, Hollister acquired Business Benefits Insurance Brokerage, founded by Jim Edholm in 1998. As part of the acquisition, Hollister formally changed its name back to Business Benefits, Inc.
Today, Business Benefits, Inc. has three office locations and works with over 500 employer groups.
Commitment to Our Community
Since our founding in 1999, Business Benefits has been dedicated to improving the quality of life in our community both financially and through volunteerism. We value our responsibility as a corporate citizen by sponsoring local programs and community organizations that benefit where we live and work.
Business Benefits works with both long-established benefits and insurance plans, as well as some startups. We work with employers in most industries, including retail, wholesale, non-profit, healthcare, manufacturing, and high-tech, to name a few. Our minimum size for a new client is 10 enrolled subscribers. Our specialty is working with complex HR and employee benefit issues, including mergers, acquisitions, and startups.
Our brokerage team is constantly evaluating the best and latest trends in employee benefits and HR to ensure that our clients receive timely and relevant advice. Our use of technology, and knowledge of compliance and available plans and carriers sets us apart from our competition.